Last updated: (02/02/2019)
Our company, Virtual Assists operates on https://virtual-assists.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
What personal information do we collect from the people that visit our blog, website or app?
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, email address and mailing address (“Personal Information”).
When do we collect Personal Information?
We collect Personal Information from you when you register with our company, place an order, subscribe to a newsletter, fill out a form or enter information on our Site.
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visited, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this Log Data
How do we use your information?
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and:
- To personalize user’s experience and to allow us to deliver the type of content and service offerings in which you are most interested
- To improve our website in order to better serve you
- To allow us to better serve you in responding to your customer service requests
- To administer a contest, promotion, survey or other site features
- To quickly process your transactions
- To send periodic emails regarding your order or other products and services
What are Cookies?
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from the Site and stored on your computer’s hard drive.
Like many websites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some sections of our Site.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
How do we ensure your Security?
The security of your Personal Information is very important to us.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
Furthermore, we use regular Malware Scanning.
We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your Personal Information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
How can you opt out, remove or modify information you have provided to us?
You can request to have your information removed via Contact Us form or Live Chat feature.
Please note that we may maintain information about an individual sales transaction in order to complete that transaction and for record keeping purposes.
Third Party Disclosures
We do not sell, trade, or otherwise transfer to outside parties any of your personally identifiable information, unless we provide you with advance notice. This does not include Site hosting partners and other parties who assist us in operating the Site, conducting our business, or serving you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our Site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our Site. These third party websites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about these websites.
Transfer of Your Personal Information
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Disclosure of Your Personal Information
Under certain circumstances, we may be required to disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Retention of Your Personal Information
Information Regarding Your Data Protection Rights under General Data Protection Regulation (GDPR)
- We need to perform a contract with you, such as when you create a Policy with us
- You have given us permission to do so
- The processing is in our legitimate interests and it’s not overridden by your rights
- For payment processing purposes
- To comply with the law
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the Personal Information we have on you
- The right of rectification
- The right to object
- The right of restriction
- The right to data portability
- The right to withdraw consent
Please note that we may ask you to verify your identity before responding to such requests.
For more information, please contact your local data protection authority in the European Economic Area (EEA).
We employ third party companies and individuals to facilitate our Site (“Service Providers”), to provide our Site on our behalf, to perform Site-related services or to assist us in analyzing how our Site is used.
These Service Providers have access to your Personal Information only to perform these tasks on our Site behalf and are obligated not to disclose or use it for any other purpose.
- Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service.
- This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/
We provide paid products and/or services on our Site. In that case, we use third-party services for payment processing (e.g. payment processors).